A potential policyholder has a right to obtain his/her policy document in a language that he/she prefers, whether it is in Sinhala, Tamil or English.
The important factor is to make sure that the terms and conditions of the policy are read and understood properly. Insurance Policy is an evidence of a legal contract between the policyholder and the insurance company. As in other contracts, it is better to make sure that all provisions in the policy are understood and any doubts clarified with the agent/broking company or the insurance company, prior to signing the contract by the two parties. Generally, insurance companies give a specific time period (majority of companies give 14 days) from the effective date of the policy within which a policyholder could reject the policy if he/she is not satisfied. In such situation a company will refund the premium paid, subject to deduction of initial expenses, if any.
There could be countless options to choose from, policy types, and policy conditions. Anyone who desires to buy an insurance policy needs to be diligent when choosing a policy to suit the needs. It is worth taking time to discuss with the insurance company or with an intermediary (the insurance agent or the insurance broking company) about the policy that fulfils one’s requirements.